Esta Política de Privacidade define como nós, www.globalprofessionalsvs.com, recolher, armazenar e usar informações sobre você quando você usa ou interage com nosso site, www.globalprofessionalsvs.com (nosso local na rede Internet) e onde, de outra forma, obtemos ou coletamos informações sobre você.

Esta Política de Privacidade entra em vigor a partir de 4º abril, 2020.

SOBRE NÓS:

SERVIÇOS PROFISSIONAIS GLOBAIS, INC. (nós, nosso e nós) opera o site www.globalprofessionalsvs.com.

www.globalprofessionalsvs.com tem sede nos Estados Unidos e fornece serviços online.

Nosso endereço de e-mail é contact@globalprofessionalsvs.com e info@globalprofessionalsvs.com.

PROTEÇÃO DE DADOS:

Os dados do usuário são armazenados apenas para fins de detecção de fraude, quando necessário, e reduzidos ao mínimo, quando possível. O Provedor oferece ao cliente a possibilidade de ocultar endereços IP de relatórios e exportações como um recurso opcional.

INFORMAÇÕES QUE COLETAMOS QUANDO VOCÊ ENTRA EM CONTATO:

Coletamos e usamos informações de indivíduos que nos contatam de acordo com esta seção.

O email:

Quando você envia um e-mail para o endereço de e-mail exibido em nosso site, coletamos o seu endereço de e-mail e qualquer outra informação que você fornecer nesse e-mail.

Formulário de Contato:

Quando você nos contata usando nosso formulário de contato, nós coletamos o nome, endereço de e-mail, e endereço IP. Também coletamos quaisquer outras informações que você nos fornecer ao preencher o formulário de contato, incluindo quaisquer informações opcionais, como número de telefone ou nome da empresa.

Se você não fornecer as informações obrigatórias exigidas pelo nosso formulário de contato, você não poderá enviar o formulário de contato e não receberemos sua consulta.

Postar:

Se você nos contatar por correio, iremos coletar qualquer informação que você nos fornecer em qualquer comunicação postal que você nos enviar.

INFORMAÇÕES QUE COLETAMOS QUANDO VOCÊ INTERAGE COM NOSSO SITE:

Coletamos e usamos informações de indivíduos que interagem com recursos específicos de nosso site de acordo com esta seção.

E-Newsletter:

Quando você se inscreve no nosso boletim eletrônico em nosso site ou opta por receber novidades, nossas ofertas inserindo o nome e endereço de e-mail e clicando em inscrever-se ou marcando uma caixa na finalização da compra indicando que você gostaria de receber seu boletim eletrônico, nós coletamos nome e endereço de e-mail.

Registrando-se em nosso site:

Quando você registra uma conta em nosso site, nós coletamos as seguintes informações: nome, endereço de e-mail, endereço de IP, endereço de correspondência, número de telefone e qualquer outra informação que você nos fornecer ao preencher o formulário de registro, incluindo qualquer informação opcional, como número de telefone ou nome da empresa.

INFORMAÇÕES COLETADAS QUANDO VOCÊ USA NOSSO SITE:

Informação obrigatória:

Quando você usa serviços em nosso site, nós coletamos seu nome, endereço de e-mail, endereço de cobrança, endereço, e qualquer outra informação obrigatória que você coletar dos clientes na finalização da compra.

Se você não fornecer esta informação, você não poderá adquirir serviços de nós em nosso site ou entrar em um contrato conosco.

Informação opcional:

Nós também coletamos informações opcionais suas, como seu número de telefone e qualquer informação opcional adicional na finalização da compra. Também perguntamos se você gostaria de receber nossas comunicações de marketing. Para mais informações, consulte ‘Comunicações de marketing’ nesta seção abaixo.

Processando seu pagamento:

Depois de fazer um pedido em nosso site, você precisará fazer o pagamento pelos serviços solicitados. Para processar seu pagamento, usamos um processador de pagamento terceirizado, seu pagamento será processado pelo processador de pagamento terceirizado que você escolher para processar seu pagamento.

Comunicações de marketing:

Ao finalizar a compra, você terá a opção de receber nossas comunicações de marketing.

Informação de dispositivo:

Coletamos informações sobre os dispositivos nos quais você acessa nossos serviços. Isso depende das permissões que você nos deu. Se você usar dispositivos diferentes, podemos associar as informações obtidas de todos eles para fornecer um serviço consistente, independentemente de qual dispositivo você usa. A seguir estão alguns exemplos de informações do dispositivo que coletamos.

  • Sistema operacional, configurações do dispositivo, nomes / tipos de arquivo, versão de hardware, força do sinal e força da bateria.
  • Localizações geográficas via Wi-Fi, GPS ou Bluetooth.
  • ISP, língua, número de celular, endereço de IP, tipo de navegador.
  • Seu endereço IP.
  • Biscoitos (please refer to the “Cookies” section below).
  • The date and time when you accessed the website.
  • The details of the requested webpage and/or download.
  • Whether your request was successful or not.

INFORMATION COLLECTED OR OBTAINED FROM THIRD PARTIES:

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties:

Generally, we do receive information about you from third parties. The third parties from which we receive information about you will generally include Apple and Google.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.

WHERE WE RECEIVE INFORMATION ABOUT YOU IN ERROR:

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

DISCLOSURE AND ADDITIONAL USES OF YOUR INFORMATION:

This section sets out the circumstances in which we will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers:

We use third parties to provide us with services which are necessary to run our business or to assist us with running our business.

Your information will be shared with the service providers where necessary to provide you with the service you have requested, whether that is accessing our website, or ordering services from us.

Disclosure of Your Information to Other Third Parties:

We disclose your information to other third parties in specific circumstances, as set out below.

Providing information to third parties such as Google Inc.:

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business partners, independent contractors. Further information on each of these third parties is set out below.

  • Accountants
  • Advisors
  • Affiliates
  • Business partners
  • Independent contractors

DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS:

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards us or third parties.

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

We will use and process your information in order to comply with legal obligations to which we are subject.

HOW LONG WE RETAIN YOUR INFORMATION:

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods:

Server log information: we retain information on our server logs for one year.

Order information:

When you place an order for services, we retain that information for five year following the end of the financial year in which you place your order, in accordance with our legal obligation to keep records for tax purposes.

CRITERIA FOR DETERMINING RETENTION PERIODS:

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • The purpose and use of your information both now and in the future such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future;
  • Whether we have any legal obligation to continue to process your information;
  • Whether we have any legal basis to continue to process your information;
  • How valuable your information is;
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the information;
  • how hard it is to ensure that the information can be kept up to date and accurate; e
  • Any relevant surrounding circumstances.

HOW WE SECURE YOUR INFORMATION:

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

  • Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • Using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;

TRANSMISSION OF INFORMATION TO US BY EMAIL:

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet, you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION:

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by sending an email to support@globalprofessionalsvs.com:

  • To request access to your information and information related to our use and processing of your information;
  • To request the correction or deletion of your information;
  • To request that we restrict our use of your information;
  • To receive information which you have provided to us in a structured, commonly used and machine-readable format (por exemplo. a CSV file) and the right to have that information transferred to another data controller;
  • To object to the processing of your information for certain purposes; e
  • To withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
  • The right not to be subject to a decision based solely on automated processing, including profiling which produces legal affects concerning you or similarly significantly affects you.

VERIFYING YOUR IDENTITY WHERE YOU REQUEST ACCESS TO YOUR INFORMATION:

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.

HOW WE VERIFY YOUR IDENTITY:

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR CERTAIN PURPOSES:

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by sending an email to support@globalprofessionalsvs.com:

  • To object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ based on any of these purposes; e
  • To object to us using or processing your information for direct marketing purposes.

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • Clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • Sending an email para support@globalprofessionalsvs.com, asking that we stop sending you marketing communications.

CHANGES TO OUR PRIVACY POLICY:

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy:

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information:

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

LEI APLICÁVEL E JURISDIÇÃO:

This Privacy Policy, quaisquer documentos aos quais se referem, e quaisquer disputas decorrentes de ou em relação a eles ou quaisquer documentos que se refiram, seja contratual ou não contratual, serão regidos e interpretados de acordo com as leis do estado do Maine e dos Estados Unidos.

DIREITO AUTORAL:

The copyright in this Privacy Policy is either owned by, or licensed to, nós e é protegido por leis de direitos autorais em todo o mundo e software de proteção de direitos autorais. All intellectual property rights in this document are reserved.